My Starter Trial ends soon. What can I do?

Owned by Daria Samkova, created
Aug 08, 2024
1 min read

Problem

HiveMQ Cloud Starter Trial period lasts 15 days. At the end of the period, I received a notification email offering to Add a Payment Method. What can I do?

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Solution

Add a payment method. The added payment method will be charged and the Starter Cluster will not be deleted at the end of the free trial period.

  1. The easiest way to add a payment method is by clicking the “Add payment method” button in the email.

  2. Alternatively, the payment method can be added using the HiveMQ Cloud console by clicking “Billing & Payment”:

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  3. Clicking “Billing & Payment” button will take you to the payment service where the billing information can be added: