To connect your IoT device to HiveMQ Cloud, ensure you have the following:
HiveMQ Cloud Account and Cluster
Create an account and set up a cluster by following the steps in the HiveMQ Cloud Quick Start Guide.Access Credentials
Generate a pair of access credentials as described in the Quick Start Guide.Device Compatibility
Ensure your device supports the following:TLS (Transport Layer Security)
TLS-SNI (Server Name Indication) extension (see What is TLS Server Name Indication?)
Correct hostname, port, and access credentials
CA Certificate
Download and install the required CA certificate from Let's Encrypt.
How to Verify Device Compatibility:
Does your IoT device support TLS?
Check the IoT device manufacturer's documentation for TLS support.Does your IoT device support TLS-SNI?
Refer to the IoT device manufacturer's documentation to verify TLS-SNI compatibility.
For Wi-Fi or Ethernet-Connected Devices:
To confirm if TLS-SNI is supported, you can use a network analysis tool:
For example, Wireshark:
Capture the network communication on the MQTT port between your device and the broker (in the picture above, it is port 8883).
Analyze the
TLS
handshake (in the picture above, look forTLSv1.2
in the Protocol column).Look for the "
Client Hello
" packet. If it contains the server’s hostname, TLS-SNI is supported (in the picture above, theCLient Hello
packet and theExtension: server_name
are highlighted with amber rectangles).
For Devices Without Wi-Fi or Ethernet:
If your device isn’t locally connected to Wi-Fi or Ethernet, you can simulate a TLS server locally and expose it globally. Follow this guide to detect if your IoT device supports TLS-SNI!
Verifying Hostname, Port, and Access Credentials:
To ensure you are using the correct hostname, port, and credentials:
Test the connection with a different MQTT client.
We recommend using the MQTT-CLI command-line tool.Attempt to connect using your hostname, port, and credentials.