HiveMQ Customer Knowledge Base - Cloud Offering
Welcome to the HiveMQ Customer Knowledge Base for Fully-Managed Cloud Solutions. You can find a list of all available Knowledgebase articles here.
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All Articles - HiveMQ Cloud Offering
- FAQs - List of KBs
- Are yearly payments possible?
- Can I change my email address associated with the accounts afterward?
- Can I change the method I use to sign in afterward?
- Can I Change the WebSocket Port in HiveMQ Cloud Serverless?
- Can I choose between multiple hyperscalers/cloud platforms for HiveMQ Cloud?
- Can I stop my running cluster?
- Can I suspend cluster usage to save on costs?
- Common Mistakes with MQTT Topics
- Connecting Siemens LOGO 8.4 PLC to Blynk via HiveMQ Cloud Serverless
- Connecting to HiveMQ Cloud | Understanding Static Addressing
- Control Center Access in HiveMQ Cloud Starter Plan
- Default Expiry values for Serverless and Starter edition
- Does HiveMQ Cloud Starter support multiple authentication methods simultaneously?
- Does HiveMQ Cloud support SSL-encrypted TCP connections?
- Do you have example of Arduino MQTT client secure connection to HiveMQ Cloud broker?
- Do you offer student discounts?
- HiveMQ Cloud - Pricing Estimates
- HiveMQ Cloud Starter – Control Center Access
- How can I calculate my estimated costs?
- How can I estimate costs for the HiveMQ Cloud Starter subscription?
- How can I raise a support ticket?
- How do I cancel my paid plan?
- How do I unlock unlimited connections?
- How many messages can the Cloud Starter broker queue for an offline client?
- How to configure authentication in HiveMQ Cloud Starter via CA certificates chain?
- How to identify broker, ClientID, SSL and authentication information for my cluster?
- How to reset the password for my HiveMQ Cloud account(email/password)?
- How to set custom domain name on Cloud Serverless?
- Is it as easy as signing up and sending the first messages in 5 mins? And I just need a credit card right?
- Is it possible to create more than 2 clusters?
- Is it possible to run a cluster for part of a month?
- Is it possible to shorten a cluster URL?
- Is there a HiveMQ Cloud Integration to MQ SQL database?
- Monitoring & Throttling in HiveMQ Cloud Starter Plan: What You Can (and Can’t) Do
- My device requires a server CA file to connect via TLS. How can I generate this for my HiveMQ Cloud instance?
- My Starter Trial ends soon. What can I do?
- TLS requirement of HiveMQ Cloud offerings
- What are the SLAs for HiveMQ Cloud?
- What are your accepted payment methods?
- What counts as a single connection (session)?
- What counts as a single message?
- What Do I Need to Connect My IoT Device to HiveMQ Cloud Serverless?
- What Do I Need to Connect My IoT Device to HiveMQ Cloud Starter?
- What happens if my payment fails? For example, if my credit card expires?
- What happens when I exceed client sessions?
- What happens when I exceed traffic?
- What happens when the limit of connections is reached?
- What if I have special requirements?
- What is the maximum payload size and throughput?
- What to Expect During HiveMQ Cloud Starter Maintenance
- Where can I find my invoices?
- Where Can I Find The ClientID?
- Which Certificate Authority is used by HiveMQ Cloud?
- Which versions of the MQTT protocol does HiveMQ Cloud Support?
- Why am I billed despite no usage of the cluster?
- Why Can’t I Use a Password If I Signed Up with Google/GitHub?
- Will I retain my configurations when I change plans?
- General Information - List of KBs
- How-to articles - List of KBs
- How to Guides - List of KBs
- Getting Started with MQTT and HiveMQ: A Guide for New Users
- HiveMQ Cloud: Understanding Caching Behavior for Roles and Permissions
- How are sessions counted in the paid plan?
- How can I delete my HiveMQ Cloud account?
- How can i test my cloud cluster to know that it is running?
- How can i transfer my existing cluster to a new account?
- How can I update my Billing information?
- How do I cancel my HiveMQ Cloud Subscription?
- How do I test locally if my IoT device has TLS-SNI?
- How to Change Your Account Email Address in HiveMQ Cloud
- How to deploy HiveMQ Extension/custom extension in HiveMQ cloud cluster
- How to enable/access REST API's
- How to enable multiple client certificates on a Cloud Starter cluster for authentication
- How To Generate Client Certificates for TLS Clients
- How to monitor all messages arriving on the broker
- How to test Persistent Session Management with MQTT Brokers
- How to Troubleshoot HiveMQ Web Client Issues
- How to use the Arduino IDE to program an ESP8266 microcontroller to read sensor data and publish it using MQTT to a HiveMQ Cloud MQTT broker
- I just signed up, but the confirmation email never arrived. How can I fully sign up now?
- I want to add additional team members to my HiveMQ Cloud account. Is there a way of adding more users?
- Sample code for connecting HiveMQ Cloud with Python Paho MQTT Client
- Share a Sanitized HAR file with HiveMQ Support
- Troubleshooting: Unable to Log in to HiveMQ Control Center
- Use Confluent.io with HiveMQ Cloud Confluent Integration
- Troubleshooting Guides - List of KBs
- Cannot connect to the WebSocket Listener
- Client is not authorised to connect because of TLS-SNI extension is disabled
- Confluent Kafka connector producing messages only on partition 0
- Creating Dynamic topics for Confluent Kafka using HiveMQ Cloud Broker
- Customize domain name cannot complete
- Data retention for a persistent session seems to be limited to 1,000 records
- Disconnect all clients
- Error [SSL: CERTIFICATE_VERIFY_FAILED] : certificate has expired (_ssl.c:997)
- Getting error connecting Arduino UNO using TLS
- I created a permission, but creating a role fails
- IP Address Range vs DNS Names for HiveMQ Cloud cluster
- Is it possible to manually clear unused client connections?
- My client is not able to connect to the HiveMQ Cloud cluster
- My client is not getting any messages. What to do now?
- My client is unable to publish messages
- My client is unable to subscribe to any topics
- My connected clients are not receiving all their subscribed to messages
- My connection was working but stopped for no reason
- My Kafka is not getting any messages
- My Paho client cannot connect
- Not able to connect web client with error net::ERR_TUNNEL_CONNECTION_FAILED
- The Control Center says I have an Enterprise license but I’m not on an Enterprise plan
- The Control Center Statistics per Cluster Node view doesn’t look correct
- Troubleshooting HiveMQ Cloud REST API
How to Control a Remote GSM MQTT Device Using a Mobile App
Troubleshooting articles (2)